Privacy Policy

Accountless app

Hunch does not create a developer-managed user account or require sign-in. Apple Accounts, App Store purchases, payment details, refunds, and subscription management are handled by Apple under Apple terms.

Information that remains only on your device is not collected by us. Device backups, iCloud, App Store purchase records, and platform services are controlled by Apple or your device settings.

Information handled by Hunch

• Posture, nudge, calibration, session, settings, and local app history data used to provide the app experience.
• AirPods motion and camera face-tracking signals used for posture estimation. Hunch is designed around app-side processing and does not send raw camera footage to the website or feedback API.
• Support feedback you choose to send, including message text, optional contact email, support identifier, app version, build number, platform, operating system version, device model, locale, active screen, and App Attest data.
• Purchase and entitlement information needed to provide paid access, restore purchases, and support billing enquiries. Full payment-card details are not provided to Hunch by Apple.
• Website and technical information such as ordinary server logs, security events, device/browser details, and diagnostics needed to operate, secure, and improve the website and API.

How information is used

• Provide posture tracking, calibration, nudges, session history, settings, support, and subscription features.
• Respond to support, privacy, accessibility, security, and purchase enquiries.
• Protect the app, website, and API against abuse, fraud, spam, and unauthorised access.
• Debug crashes, compatibility problems, delivery failures, and service reliability issues.
• Comply with legal, accounting, tax, consumer, App Store, and security obligations.

Service providers

Hunch may use service providers such as Apple, Cloudflare, Slack or support tooling, email infrastructure, and software vendors to operate the app, website, API, purchases, support, security, and diagnostics. Providers may process information in Australia or other countries where they or their infrastructure operate.

Website cookies and analytics

The launch website is designed to work without advertising cookies or behavioural tracking. Essential hosting, security, and log processing may still occur. If analytics, advertising, or non-essential cookies are added later, this policy and any required consent controls should be updated before launch.

Retention and deletion

Local app data remains on your device until removed through app controls, device controls, deletion of the app, or platform backup settings. Support records and security logs are kept only as long as reasonably needed for support, security, legal, audit, and operational purposes.

You can ask us to access, correct, delete, or restrict personal information we hold about you by using the privacy choices page or emailing us.

Security

Hunch uses reasonable technical and organisational safeguards for the type of information handled, including platform security, App Attest for production feedback flows, rate limiting, and access controls. No service can be guaranteed completely secure.

Children

Hunch is not directed to children under 13. If you believe a child has provided personal information to Hunch, contact us so we can review and respond.

Contact

For privacy questions or requests, email hello@hunching.now. We may need information that verifies your request before acting on it.